Returns Information

If you are not completely satisfied with your purchase you can return them at your own cost within 14 days from the date of despatch and we will refund you in full, on the condition that; the goods are in pristine condition; the goods are in the original packaging.

Please email or contact us at 0333 242 2411 to obtain more information on how to return the product.

We recommend that you return the goods via recorded delivery or proof of delivery and enclose your return form and proof of delivery. Your statutory rights are not affected.

Every effort is made to ensure that prices shown on our website are accurate at the time you place your order. If an error is found, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel, we will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods and/or services.

The price of the goods and delivery are inclusive of VAT.

The prices on this website are prices relevant to UK consumers. If you are a trade partner of Imetec you should refer to your retail price list for all prices applicable to your account.